NVIDIA SUPPORT

English (US) Deutsch Español Français Italiano 日本語 Polski Русский 简体中文

Unable to get surround sound on my Vizio TV

Updated: November 10, 2023 11:22
Unable to get surround sound on my Vizio TV

 

This is a known issue we are actively working on.
 
For now, you can work around the issue by following these instructions
 
1.  Open Settings > Device preferences > Display & sound > Advanced Sound Settings > Available Formats
2.  Select manual mode
3.  Enable AC-3
4.  Disable EAC-3 and Atmos
 
You should now be able to hear surround sound from your soundbar or receiver

LIVE CHAT

Chat online with one of our support agents

CHAT NOW

ASK US A QUESTION

Contact Support for assistance