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When playing a game on iOS or iPadOS, my game window looks cropped, some portion of the game window is missing, or the game appears to be zoomed in. How can I fix this?

Updated: June 04, 2022 10:20
When playing a game on iOS or iPadOS, my game window looks cropped, some portion of the game window is missing, or the game appears to be zoomed in. How can I fix this?

Answer ID: 5136

This issue can happen on some games if there is a mismatch between the game resolution and the streaming resolution. Please check your device’s aspect ratio and adjust your in-game resolution to match.  

 

Here are some common devices and the recommended in-game aspect ratio

 

Device

Recommended Aspect Ratio 

Recommended In-game Resolution

iPhone

16:9

1280x720

iPad Mini

iPad 9.7”

iPad 10.2”

iPad 10.5”

iPad 11”

4:3

1024x768*

iPad 12.9”

4:3

1600x1200

 

* Please note that Destiny 2 does not support 1024x768.  You will need to change in-game resolution to 1280x1024.

 

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