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My gamepad is not working on iOS or iPadOS when using GeForce NOW. How can I fix this?

Updated: December 04, 2020 13:01
My gamepad is not working on iOS or iPadOS when using GeForce NOW. How can I fix this?

Answer ID: 5116

If you are using GeForce NOW and swipe up to use multitask, or launch another app, your gamepad can sometimes stop working. Please follow these steps to try to troubleshoot why your gamepad is not working:

1. Go back to GeForce NOW when streaming a game, tap the screen, and then try to press the buttons on the gamepad.
2. If it still doesn’t work, open https://gamepad-tester.com and verify that your gamepad is seen by the browser.
3. If it isn't seen, try force closing Safari and restarting it.
4. If it still isn't seen, try forgetting the device in Bluetooth Settings and re-pairing it. 

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