Knowledge Base

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• I am trying to use touch to select menus in a game when using GeForce NOW on iOS or iPadOS, and the mouse is not following my touch movement. How do I fix this?
• When I start a game, a GeForce NOW dialog box appears recommending I use a gamepad. I already have one attached via bluetooth. How do I fix this?
• How do I connect a wireless gamepad to my iOS or iPadOS to use with GeForce NOW?
• How can I share analytics with NVIDIA to help improve GeForce NOW?
• Why is the GeForce NOW app on loading slowly and/or the game stream keeps freezing on my iPhone?
• How can I access advanced network streaming stats for GeForce NOW?
• Can I cut/paste my login or password on iOS or iPadOS to log in to the digital stores or game account on GeForce NOW?
• How do I upgrade from a GeForce NOW Free membership to a Founders membership using the iOS or iPadOS app?
• When I enable mic permission using GeForce NOW on iOS and iPadOS, the speaker or headphone volume drops. How do I fix that?
• When I use two fingers to pinch on iOS or iPadOS to see other running apps, the gamepad stops working with GeForce NOW. How do I fix that?
• Do password managers on iOS or iPadOS let me log in to the digital stores or game account on GeForce NOW?
• When I use Discord, or other 3rd party chat apps, the volume drops with GeForce NOW on iOS and iPadOS. How do I fix that?
• Can I use a browser besides Safari?
• What web browsers can I use with GeForce NOW on iOS or iPadOS?
• When I switch to another application and then resume game play with GeForce NOW on iOS and iPadOS, I hear audio corruption for 1-2 seconds. How do I fix this?
• I am having trouble logging into digital stores, or games, when using GeForce NOW on iOS and iPadOS because I need to type in my username and password. How do I fix this?
• My gamepad is not working on iOS or iPadOS when using GeForce NOW. How can I fix this?
• Does the Sony DualSense™ wireless controller for PS5 work with GeForce NOW on iOS or iPadOS?
• How can I press the “View” or “Share” button on my gamepad when using GeForce NOW on iOS or iPadOS? It takes a screenshot, or records the screen, and isn’t recognized by the game.
• Can I run games in fullscreen mode when using GeForce NOW on iOS and iPadOS?
• How do I enable the in-game mic when using GeForce NOW on iOS and iPadOS?
• Does the Controller for Xbox Series X work with GeForce NOW on iOS or iPadOS?
• When playing a game on iOS or iPadOS, my game window looks cropped, some portion of the game window is missing, or the game appears to be zoomed in. How can I fix this?
• Can you use an external keyboard, mouse or trackpad with GeForce NOW on iOS or iPadOS?
• When I use mic, the volume drops with GeForce NOW on iOS and iPadOS. How do I fix that?
• Can I use touch to play games when using GeForce NOW on iOS and iPadOS?
• What gamepads does GeForce NOW support on iOS or iPadOS?
• How do I type in-game with iOS or iPadOS when using GeForce NOW?
• How do I log into GeForce NOW on iOS or iPadOS?
• How do I use GeForce NOW on iOS or iPadOS?