Knowledge Base

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• How do I change the currency of my GeForce NOW subscription?
• I am running iOS/iPadOS 15+ and I am experiencing extremely high audio latency during streaming and/or after resuming a GeForce NOW session?
• I play God of War on GeForce NOW and other gaming PCs, and switch the default adapter. Every time I try playing it on GeForce NOW I get messages about problems with my cloud saves or the game showing me black screen. How do I fix that?
• When playing God of War on GeForce NOW, if I select the "Microsoft Basic Renderer Device" and restart the game I see a black screen or very slow rolling game intro. How do I fix this?
• Why does GeForce NOW app IME text sometimes get entered incorrectly in-game?
• When I launch Roller Champions on GeForce NOW I am asked to enter an activation key. How do I activate the game?
• Why do the colors on Samsung TVs look oversaturated when playing on GeForce NOW?
• Why am I unable to stream GeForce NOW on Android at 120 FPS (120Hz) even though my device supports it and 120 FPS is selected in the GeForce NOW settings?
• Why can’t I play the Origin versions of Electronic Arts games on GeForce NOW?
• Why did my Epic account link to GeForce NOW disappear?
• Why can’t I link my NVIDIA and Epic accounts to play GeForce NOW?
• Why did my Electronic Arts game disappear from my GeForce NOW library?
• I am stuck on a gray screen when trying to launch games on GeForce NOW. How do I fix this?
• Why is my game streaming session stuck on the NVIDIA logo or black screen when using GeForce NOW on my Android phone, tablet, or Android TV device?
• I am a Ubisoft+ subscriber and when I press SYNC or RESYNC in the GeForce NOW app, not all Ubisoft+ games are added to my library. How do I fix that?
• What should I do if I see “Account connection failed” when connecting my Xbox account on GeForce NOW?
• I am unable to sync my NVIDIA and Xbox accounts after revoking/removing permissions for GeForce NOW through the Microsoft account portal. How do I fix it?
• If my Xbox PC Game Pass membership expires, will GeForce NOW automatically remove these games from My Library?
• If games are added to Xbox PC Game Pass or I purchase a Microsoft store game, will GeForce NOW automatically add those to the My Library?
• I am playing The Finals on GeForce NOW and I am experiencing a long black screen during the game start. How do I fix that?
• I am unable to see my mouse cursor when playing Backpack Battles on GeForce NOW. How do I fix this?
• My game session crashes when launching The Witcher 3 or Cyberpunk 2077 on GeForce NOW. How do I fix this?
• Why isn’t my keyboard or mouse working when streaming on the GeForce NOW Android app?
• I am trying to play Dead Island 2 on GeForce NOW and the game is stuck at Connecting to Epic Online Services. How do I fix it?
• How do I install GeForce NOW on Android Gaming Handhelds?
• How do I install GeForce NOW on Windows based Gaming Handhelds?
• Honkai: Star Rail Known Issues on GeForce NOW
• How can I be prepared to play Baldur’s Gate 3 on launch day on GeForce NOW?
• GeForce NOW Game Disconnects in ABYA South America Zone Fixed
• Does the GeForce NOW Android app work with tablets and Chromebooks?